In Surbiton, a blocked drain is often a shared problem. Many homes here are flats, and the waste from several households can pass through one pipe before it reaches the sewer.
Monster Drainage clears blocked drains in houses and flats across KT5 and KT6, including Berrylands, Tolworth and Long Ditton, and you can reach an engineer 24/7.
When a drain blocks in a building of flats, the first step is to stop things getting worse. Ask everyone in the building to hold off running baths, flushing toilets and using washing machines until the drain is clear.
Next, tell the right people. If you rent, let your landlord or letting agent know. In a block, or in a converted house with a freeholder, the managing agent usually looks after the shared pipework. Neighbours on the same run will want to know as well, because the next flush upstairs can end up in the lowest flat.
We can identify which section is blocked, so it is clear whether it serves one flat, the whole building, or is a shared drain that the water company has looked after since 2011. If the same flat keeps being affected, that pattern is worth passing on to us, because it narrows down the cause.
Surbiton grew quickly once the railway arrived in 1838, and the large Victorian villas around St Mark’s helped earn it the name Queen of the Suburbs. Many of those houses have since been divided into flats. Each new kitchen and bathroom was connected to the existing soil stack, the vertical pipe that carries waste down the building, so that one stack now serves several homes.
A stack designed for a single household can struggle with the extra load. Joints in old cast iron or clay can catch waste too, and a blockage at the foot of the stack backs up into whichever flat sits lowest. Where the stack runs inside the building, gurgling from sinks on several floors is often the first warning. The Art Deco courts elsewhere in the town share their drainage in a similar way.
Further out, Berrylands was built up in the 1930s, and Tolworth is mostly semi detached houses from the same decade. These homes usually have their own soil pipe, but the drain from each pair often joins a shared run behind or in front of the houses before meeting the sewer.
After ninety years or so, clay pipes in these gardens can have tired joints, and roots from established hedges and trees may have worked their way inside. Wipes and fat then catch on a joint that has shifted slightly, and the drain slowly closes up.
Whether it is a single house or a building of flats, we start by finding the blocked length, then clear it with the right tool:
Find out more about our high pressure drain jetting, or how a CCTV drain survey can show the cause of a stubborn problem.
Sewage in a flat, or a manhole lifting in the front garden, needs dealing with quickly. Ask the building to hold off on water and ring us for an emergency call out at any hour.
As well as the town itself, Berrylands and Tolworth, we clear drains in Long Ditton and Norbiton and across the rest of KT5 and KT6.
Rented flats and shared houses need a quick answer about who is responsible. We tell you plainly which pipe was blocked and why, so the right person can deal with it. Tenants get the same plain explanation, which saves a lot of back and forth.
When several flats rely on one pipe, the habits of each household add up. A single flat that pours away fat or flushes wipes can cause a blockage that floods someone else’s bathroom.
A short note in the hallway or a message to the residents’ group can do a lot of good: cooking fat goes in the bin once it has cooled, wipes and cotton buds never go down the toilet, and kitchen sinks need a strainer. Managing agents may also want the yard and basement gullies checked before the leaves fall each year, as they are easily forgotten in a shared building.
Q: The flat above has blocked our drain. What can we do?
A: If waste from upstairs is coming up in your flat, the shared pipe below both homes is blocked. Ask your neighbours to stop using water, tell the landlord or managing agent, and call us. We clear the shared section and can explain to everyone where it was blocked.
Q: What is a soil stack?
A: It is the large vertical pipe, inside the building or on an outside wall, that carries waste from toilets, and often baths and sinks, down to the underground drain. It also lets air into the system so that traps do not empty when water rushes past.
Q: Can a blocked gully flood a basement flat?
A: It can. If a gully or drain at ground level is blocked, water may back up towards the lowest point, which in a converted villa may be the basement or lower ground floor. Keeping gullies clear, and acting quickly when one fills, is the best protection.
Q: Do you write up what you found?
A: We always explain what we found and what we did before leaving. After a CCTV drain survey, documentation is available for property records or insurance enquiries, which landlords and managing agents often find useful.
See our other Surbiton services and blocked drain help close by:
If a drain is blocked in your Surbiton house or flat, phone Monster Drainage on 08006 546213 or email info@monsterdrainage.co.uk. Let us know if neighbours are affected too, and we will advise on the quickest way to get things flowing.