Many drainage emergencies start in the kitchen. A restaurant or takeaway whose floor gully floods halfway through an evening, or a family home where the sink, dishwasher and washing machine all stop draining at once, both need help without delay. Monster Drainage handles emergency drainage call outs in Epsom, Ewell and Stoneleigh, with local engineers available 24/7 for homes and businesses in KT17, KT18 and KT19.
Commercial kitchens send far more fat, oil and food waste down the drain than any household. Even with careful staff, warm grease cools and hardens inside the pipe, narrowing it a little more each week until one busy night it closes completely. The sinks back up, the floor gully overflows and the kitchen can no longer work safely.
We clear these lines with high pressure jetting, which strips the coating of grease from the pipe walls instead of just opening a narrow channel through it. Because we are available 24/7, a call at the end of service is answered, not left for the morning.
At home the signs are usually similar, only slower: a sink that empties sluggishly for weeks, then a sudden backup after a big meal or a full dishwasher load. A blocked drain in Epsom affecting one basin can normally wait for a booked visit.
Treat it as an emergency if several fittings stop together, if dirty water comes up through an outside gully, or if the only toilet in the house will not flush. Those are signs the main pipe is blocked, and using water anywhere in the house will add to the problem. If you cannot tell which applies, a quick phone call is the easiest way to decide, and we are happy to talk it through.
Epsom sits across two very different kinds of ground. The town centre and the north and west of the borough are on London Clay, while the land to the south and east rises onto the chalk of the North Downs.
London Clay shrinks in a dry summer and swells again when it is wet, and over the years that movement can shift the joints of older drain pipes. Once a joint has moved, it starts to catch grease and paper, and roots have an easy way in. On the chalk, rainwater soaks away freely, but on clay it lingers, so a soakaway that worked well when it was built may struggle years later.
Our emergency cover reaches well beyond the town centre. Ewell, where the Hogsmill River rises near Bourne Hall, and Stoneleigh to the north are covered by the same 24/7 number, and the advice on this page applies there too. If you are not sure whether your road counts as Epsom, Ewell or somewhere in between, just call and give us your postcode.
We use modern equipment, including drain rods, high pressure jetting and CCTV cameras, so the method can be matched to the problem rather than the other way round.
The aim is to unblock the drain, prove it runs freely past the inspection chamber and then explain why it blocked. Where the camera shows a fault, such as a cracked pipe or a sunken joint, we will tell you plainly and suggest a CCTV drain survey if a full record would help.
When a tenant rings about a drain that has already failed, a landlord mainly needs two things: the problem fixed quickly and an honest explanation of the cause. We explain where the blockage was, what caused it and whether it came from something put down the drain or from a fault in the pipe itself.
That makes it easier to decide what happens next, whether that is a word with the tenant about wipes and grease or a closer look at the pipe with a camera.
Most kitchen blockages are avoidable. At home, scrape plates into the bin, let cooking fat cool and put it in the rubbish rather than the sink, and fit a simple strainer over the plughole. Wet wipes and kitchen roll belong in the bin as well, even those sold as flushable.
In a commercial kitchen, a regular clean of the drain line and any grease separator is far less disruptive than an emergency in the middle of a Saturday night. Our commercial drainage page explains more about how we work with food businesses.
For drainage problems that are not urgent, these Epsom pages explain what we offer.
Ring Monster Drainage on 08006 546213 at any hour. Tell us whether it is a home or a business, which sinks, toilets or gullies are affected and whether anything is coming back up, and we will talk you through what to do while help is arranged.